(1) Returns/Replacement:

(A) A request for return/replacement of the products shall be raised by you for the products purchased on vidhistore.in within seven days from the date of delivery of the order in case of any defect in the product.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement if:

Any product that exhibits physical damage to the box or to the product;
Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
Any product without a valid, readable, un-tampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

(B) Any request for return of products by you other than the reason of defective product, then the Products to be returned by you to the address mentioned in the delivery receipt at your own cost.

(C) Supporting Documents: To process any request for a return, replacement, or refund due to a damaged, defective, incorrect, missing, or tampered product, the customer must provide within 12 hours of delivery.

Clear images of the outer package, product, and the issue being reported.
A complete and uninterrupted unboxing video, recorded from the moment the sealed package is opened until the product is fully unpacked, without any edits or pauses.
Failure to provide the required images and unboxing video within the timeline may result in the request being declined. The decision of Company in this regard shall be final.

(2) Return/Replacement Disclaimer: Any decision on return/replacement on the product/s sold by vidhistore.in is at the sole discretion of company and decision of company shall be final and binding. Seven Swans Bussines Private Limited reserves the right to withdraw from replacement guarantee at any time without giving any intimation of whatsoever nature.

(3) Disclaimer: Due to continuous improvements in product quality, the actual item/product may occasionally differ from that illustrated or specified. We are not responsible for any omissions, typographical errors of descriptions and/or prices.

(4) Refund of Order: For delivered orders, refunds will be considered only in cases of manufacturing defects, transit damage, incorrect products, or missing items, subject to verification. Customers must provide clear images of the product and packaging, along with a complete and uninterrupted unboxing video recorded from the opening of the sealed package. Requests that do not include these supporting documents may not be eligible for a refund. Comaony decision shall be final and binding. Charges incurred towards shipping, packaging, Cash on Delivery (COD), bank charges, or other service fees are non-refundable.